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Flexible Support Plans
In an area as critical and sensitive as backhaul, Celtro knows that you expect fast, tailored and high-quality support services.
That's why we provide you with the opportunity to define the response times, availability and resources best suited to your unique needs, choosing a warranty plan that's right for you.
The Standard Celtro Warranty includes:
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5x8 hotline |
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Helpdesk services |
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Remote system monitoring and analysis |
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Bug correction |
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RMA handling |
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Training |
The Celtro Premium Warranty Plan includes:
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7x24 hotline |
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Enhanced helpdesk services |
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Enhanced response time |
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On site presence |
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Spare parts management |
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Enhanced RMA handling (SWAP) |
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Advanced training |
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